Frequently asked

Straight answers on custody, risk, polling, pricing, and safety — before you deploy your first bot.

Do you guarantee profits?

No. Automated trading involves risk, and profits are never guaranteed. TradeBotStack provides execution software and risk controls — not financial advice. Market conditions and execution vary.

Can I lose money?

Yes. Trading involves risk, including the potential loss of capital. We strongly recommend starting with conservative presets or paper trading before running bots live.

Do you custody funds?

No. TradeBotStack is non-custodial by design. Your funds always remain on your exchange account. We never hold, move, or withdraw funds.

What exchanges are supported?

We support major centralized exchanges. The available list is shown during bot setup and may expand over time, depending on exchange API support and regional restrictions.

Can I pause a bot?

Yes. You can pause or stop a bot at any time from the dashboard. Pausing stops trading immediately; billing continues until the subscription is canceled.

Can I switch exchanges later?

Yes. You can disconnect an exchange and connect a different one. Bots must be redeployed when switching exchanges so safety checks can be re-applied.

What is a kill switch?

The kill switch immediately stops all trading activity for a bot. It’s designed for fast intervention during unexpected market conditions or abnormal behavior.

Do you support paper trading?

Yes. Paper trading is available and recommended for testing strategies and risk profiles before deploying live.

How are API keys stored?

API keys are encrypted at rest and handled securely. We require trade-only permissions and never request withdrawal access.

Do I need to code?

No. You can deploy bots using pre-built strategies and presets without writing any code. Advanced users may customize configurations, but coding is optional.

How do monitoring and alerts work?

Each bot includes monitoring, logs, and alerts. View bot activity in the dashboard and receive notifications for key events such as errors, pauses, or position changes.

Can I cancel anytime?

Yes. Subscriptions can be canceled at any time. Billing continues until the end of the current billing period.

What is the default polling interval?

All bots start with a 1-minute polling interval by default. This provides a safe balance between responsiveness and exchange rate limits.

How do speed add-ons work?

Speed add-ons increase how often the market is checked. They are billed per bot and priced based on your billing plan (weekly, monthly, yearly). Faster polling improves responsiveness — not profitability.

Can I run multiple bots at the same time?

Yes. You can run multiple bots concurrently. Each bot is billed separately and operates independently with its own configuration.

What happens if my exchange goes down or is unstable?

If an exchange becomes unavailable, bots may pause automatically or surface alerts. Trading resumes once the exchange API stabilizes or after you intervene.

Does TradeBotStack have access to my exchange account?

No. We only interact with exchanges using the permissions you grant via API keys. We do not have login access and cannot perform withdrawals.

What happens if I stop paying?

If a subscription lapses or is canceled, the associated bot stops trading. Your exchange account and funds remain unaffected.

Can I change strategies after a bot is live?

Yes. Strategy changes require redeploying the bot so validation and safety checks can be applied correctly.

How does TradeBotStack handle outages or errors?

Bots are monitored continuously. If errors occur, bots may pause automatically and surface alerts so you can take action.

Is this suitable for beginners?

Yes, with caution. We provide presets, guardrails, and paper trading, but users should understand that trading always involves risk.

Does faster polling mean more trades?

No. Faster polling does not change strategy logic or signal frequency. It only affects how often the market is checked.

Is AI making trading decisions for me?

No. If AI-assisted features are used, they suggest configurations or structure — you approve every decision before deployment.

Is TradeBotStack regulated or licensed?

TradeBotStack provides software tooling only. It does not act as a broker, custodian, or financial advisor.

Where can I learn more before getting started?

Review strategy details, pricing, polling documentation, and safety information throughout the site before deploying your first bot.

Create your bot

Informational only. Not financial advice. No guarantees. Trading involves risk, including total loss.